Bongo Technology Ltd.

Features that make your marketplace powerful

Build your brand and grow your online business


  • Marketplace types

Need a marketplace to sell products, provide services or facilitate peer-to-peer rentals? We support it all!

  • Website & Apps

Customizable & fully responsive mobile-friendly website and apps for both iOS and android to facilitate customer ordering on the go.

  • Merchant apps

Manage on the go with customized merchant apps. Update your store, manage inventory and fulfil orders.

  • Private Marketplace

Make your marketplace private. Approve or invite sellers to the platform, or both the sellers and buyers.

  • Access Control

Administrators can create multiple sub-accounts to manage orders, edit catalogue, run promotions or manage customer queries.

  • Unlimited Transactions

You will never be charged for the number of transactions in your marketplace. Unlimited transactions apply to all plans.


Browsing & Listings

  • Beautiful Themes

Wide range of finest marketplace themes in the industry. Set the right look and feel for your marketplace.

  • Featured Merchant

Customize the merchant listings by promoting sponsored merchants. Simply set the time frame and select the merchant to be featured.

  • Ratings and reviews

Build a reputation for your online marketplace using the rate and review system. Let your customers express their feelings.

  • Approval Based listing

Stay in control over the listings in your marketplace by enabling this add-on from your marketplace extensions.

  • Geo Fencing

Show your marketplace offerings based on the location of the customers. Set serving radius for stores and auto-detect customer location.

  • Static Pages

Create fully customizable static pages that will appear on your website and mobile apps.


Ordering Features

  • Advanced Search & Filters

Search by keywords, dates and categories. Filtering and sorting by price, name, and rating are also enabled.

  • Business Categories

From delicious food, groceries to electronics sell all your product categories from one place.

  • Concierge Orders

Provide your users the flexibility to order anything from anywhere. Receive orders through a simple form filled out by users.

  • Offerings catalogue

Organize your catalogue to any number of levels. Categorize based on sale, type, season and much more.

  • Customer accounts

Encourage repeat shopping by enabling customer account creation at checkout. Your customers can also check out as a guest without creating an account.

  • Order fulfillment

Fulfil one or multiple orders with just one click, making your daily order management a breeze.


Store Management

  • Store’s Schedule

Set your online store open and closed hours. Enable options for pre-order.

  • Inventory Management

Efficiently and accurately manage your inventory. Never run out on products on demand – set up in a few clicks.

  • Import/Export Catalogue

Setup and share your catalogue in seconds using the CSV upload/export feature.

  • Time-Based Item

Set a different product list based on the time of the day, the days of the week and festive occasions. Set the time slots and add products for the respective time range.

  • Product Variants

Offer variations to your products by adding add-ons to your products such as multiple sizes, colors, materials, and more. Each variation can have its own price, SKU, weight, and inventory.

  • Unlimited listings

There’s no limit to the number or type of products/services you can sell in your online marketplace.


Fulfilment and delivery

  • Real-time tracking

Track real-time, Optimize routes and schedules and resource allocation in one centralized view.

  • Notifications & Alerts

Stay updated by tracking orders with customized alerts and resolve issues proactively.

  • Automate Logistics

Assign tasks, schedule, dispatch, and manage your orders by automating repetitive tasks.

  • Powerful Analytics

Analyze data and reports to improve and optimize the performance of fleets and drivers.

  • Optimized Routes

Easily navigate to multiple destinations and ensure on-time deliveries.

  • Proof of Delivery

Allow your drivers/riders to scan barcodes, add notes, images and collect digital signatures.



  • 100+ payment gateways

From Paypal to Razorpay to Paytm, we have integrated with over 100+ external payment gateways from around the world.

  • Real time settlement

Enabling the admin commission will allow you to define the store’s commissions for payout offline or online.

  • Cash on delivery

Offer your customers the option to pay by cash while placing online orders from your marketplace.

  • Side Orders

Cross-sell in your marketplace by suggesting similar offerings for the products in your customer’s shopping cart.

  • App Wallet

Enable Wallet to add your money and place order directly. Supported payment gateways are Stripe, Payfort, Billplz, Paynow, Razorpay and Paypal.



  • Dynamic delivery charges

Set up shipping rates by fixed-price, tiered pricing, weight-based, and location-based rates.

  • Automatic taxes

Based on your policy, our solutions will automatically handle major countries and tax rates.

  • Customizable checkout template

Customize your checkout screen by adding custom information with an order that the customer will fill during checkout.

  • Refunds

Refund some or all of order value to the payment method used. Your inventory is updated automatically.

  • Saved Cards

Add and save cards for faster checkout. Customer can save his preferred card on the checkout screen and pay with a click.


Chat & Notifications

  • Custom Bots

Use custom bots for your marketplace to engage with your customers and maintain consistency. Setup your bot in a few clicks.

  • Live Chat

Listen to your customers. Identify pain points and solve customer queries. Chat on every order.

  • Customizable notifications

We allow you to fully customize the notifications pushed to your customers.



  • Self Service BI


No expertise required! Create and share compelling reports & interactive dashboards on your own in a matter of minutes.

  • Data Visualization

Create attractive & insightful reports and dashboards with a simple drag-and-drop interface to uncover business insights.

  • Interactive Dashboard

Create an informative and aesthetically beautiful dashboard with simple clicks using the drag-and-drop user interface.

  • Google Analytics

Google Analytics works with your online marketplace, so you can track sales, visits, and referrals.

  • Export reports

Reports can be exported for further analysis in your favourite spreadsheet tool or can be sent to your bookkeeper or accountant.


Marketing and SEO

  • Search Engine Optimization

Your Marketplace is built according to the best practices of SEO. Easily control your meta tags, visible sitemap and robots.txt files.

  • Discounts

Attract customer orders by setting discounts on specific products or for the entire product catalogue.

  • Loyalty Points

Reward your loyal customers by offering loyalty points. Loyalty points can be exchanged for discounts in your marketplace.

  • Gift Cards

Enable Gift card to send and receive money from your friends. Users can avail price cuts and discounts using gift cards.

  • Social Logins

Users on your marketplace can register and sign in with their Facebook, Google or Instagram accounts.


Service and Support

  • Work with an expert

You can work with one of our Marketplace Experts to customize your store from the ground up.

  • Dedicated support team

The Bongo support team is available 24 hours a day, 7 days a week, by email, live chat, and phone.

  • Discussion forums

Get involved in our community discussion forums and take part in conversations about marketing, accounting, and more.

  • Bongo Academy

Everything you need to know about selling online. You’ll find ebooks, blogs, tutorials, webinars, and much more.

  • On Demand Marketplace Guide

Our comprehensive guide helps you customize and setup your marketplace step-by-step.



  • Custom Domain

We allow you to connect your own custom domain for your online marketplace website.

  • API access

Integrate with a third party application or build an entirely new marketplace experience.

  • 100% uptime and 24/7 monitoring

No need to worry about downtime with our marketplace, we work around the clock to make sure your website is always online.

  • Instant upgrades

All our updates are automatic, so you’ll receive the latest features immediately, without any hassle.

  • SSL certificate

Your online marketplace includes an SSL certificate to keep your customers’ information and business data secure.